(@michael.fredman)

Information provision

Plain english

Jargon and acronyms should be kept to the absolute minimum, or if they must exist, they should be metatagged with common english counterparts eg. Penalty Charge Notice should be crossindexed with parking fine and parking ticket.

Voting

21 votes
Active
(@michaelgrimes)

Usability

Test the site before launch

This should be a no-brainer, but sadly it appears not to be. Yes there will always be problems no matter how much testing is done, but NEVER launch a site without ensuring that the majority of links work and that most of the pages contain content.

Voting

12 votes
Active
(@michael.fredman)

Accessibility

Reach out to the community for testers

Ask for testers from the community that will/do use the site. Go out and seek people with different technological and physical capabilites and needs and build up a strong and diverse user testing base for invaluable, direct, practical feedback.

Voting

9 votes
Active
(@ian.cuddy)

Information provision

Make the Press Centre a useful resource

As a minimum: 1) Ensure Media/Press Centre link can be easily located on homepage 2) Media centre homepage should display an up-to-date list of the most recent press releases with date of publication. 3) Press releases should also be available to journalists via RSS and via registering for an email alert. 4) Provide archive of press releases by month and year. 5) Press releases should NOT be published as PDFs or Word ...more »

Voting

4 votes
Active
(@benjaminbrum)

Data sharing

Live & Podcast important meetings

I know most meetings are considered important by the people in them but rather than just providing PDFs of a meeting it'd be great to be able to listen to the cut and thrust of a meeting as it happened.

Voting

7 votes
Active